When Instabio tries to charge you and fails, it can be for a variety of reasons.
- Online/international purchases are prohibited. Please contact your bank or card provider to ensure your card can be used for online and international purchases.
- Bill details are incorrect. Review and update your billing details to ensure they are correct.
- Expired or invalid cards. Check that your card number and expiration date are correct.
- Insufficient funds. Check your balance and make sure it's enough to cover any pending payments.
If you have any questions, please contact our support team at [email protected].